Terms of Service
1. About this service
EU Freeway (hereafter, "the Service") is an independent online platform operated by the company that owns this website. We help private drivers purchase official digital vignettes (e-vignettes) for European motorways on their behalf.
We are not a national toll road operator. We are not affiliated with ASFINAG (Austria), DARS (Slovenia), NDS (Slovakia), CNAIR (Romania), BGtoll (Bulgaria), SFDI (Czech Republic), Nemzeti Útdíj (Hungary) or Via Admin (Switzerland). All vignettes you order through us are ultimately issued by these national operators.
2. What the Service does
When you place an order, we perform the following actions on your behalf:
- Accept your vehicle details, license plate and contact email.
- Accept your payment via secure card processing.
- Purchase the corresponding official e-vignette from the relevant national operator.
- Email you the confirmation with vignette details and a payment receipt.
Our fee for this service is included in the total you confirm with your card provider. The exact amount is shown on the secure payment page (Stripe) before you pay — we do not display prices elsewhere on this website.
3. Your responsibilities
- Provide an accurate license plate, country of registration and vehicle category. The vignette is linked to the plate you submit. Typos mean the vignette does not cover your vehicle.
- Select a start date that matches your actual travel plans.
- Pay by a valid payment method that belongs to you or the vehicle owner.
- Comply with local road regulations. Possessing a valid vignette does not exempt you from speed limits, section tolls, or traffic laws.
4. Delivery and activation
Most vignettes are activated within minutes after payment. In some cases processing may take up to 24 hours due to operator system delays. You will receive confirmation email with vignette details as soon as the operator confirms activation.
Once activated, the vignette is bound to the license plate provided and cannot be transferred to another vehicle.
5. Refunds and cancellations
Please see our Refund Policy.
6. Liability
We take reasonable care to purchase the correct vignette based on the data you provide. However we cannot be held liable for:
- Incorrect information submitted by you (wrong plate, wrong country, wrong dates).
- Fines or penalties imposed by national authorities for road offences.
- Force majeure, including operator system outages and network disruptions.
- Consequential loss or delay arising from processing time.
In any case our total liability is limited to the amount you paid for the specific order.
7. Data and privacy
Handling of your personal data is described in our Privacy Policy.
8. Governing law
These terms are governed by the law of the jurisdiction in which the Service is incorporated. Any dispute will be resolved by the competent courts of that jurisdiction, unless mandatory consumer protection law entitles you to file in your country of residence.
9. Contact
For questions about these terms, please write to our support team using the contact form on this website.